← Home

Terms of Service

Effective May 2026

the short version
  • Everything here is a digital product, delivered as a link.
  • Only upload photos you have the right to use.
  • Made gifts are generally non-refundable, except duplicate payments or failures on our side.
  • Indian law applies.
the full version

By accessing or using OurMoments.live, you agree to the following Terms of Service.

OurMoments.live provides personalized digital experiences and interactive gifting products including proposal pages, birthday surprises, puzzles, digital cards, apology experiences, and other shareable content.

All products sold on OurMoments.live are digital products delivered electronically through generated links or online experiences.

No physical products are shipped.

You agree that:

  • You will provide accurate information
  • You own or have rights to uploaded photos/content
  • You will not upload illegal, abusive, hateful, or copyrighted material
  • You will not misuse or attempt to disrupt the platform

Payments are processed securely through Razorpay and supported payment partners.

Prices may change at any time without notice.

Due to the personalized and digital nature of our services, completed/generated experiences are generally non-refundable.

Refunds may only be considered in cases of duplicate payments or technical delivery failures caused by our platform.

All branding, designs, animations, code, graphics, and platform content belong to OurMoments.live unless otherwise stated.

We are not liable for:

  • User-generated content
  • Relationship outcomes or emotional interpretations
  • Third-party platform interruptions
  • Temporary downtime or technical issues

We reserve the right to restrict or terminate access to users violating these terms.

We may update these Terms at any time without prior notice.

These terms shall be governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in India.